Refund policy

Refunds & Exchanges
Due to the fragile nature of the stems, we do not accept returns and exchange. Please acknowledge all the above before placing and order. Please contact us if you have any problems with the order, we will assist you promptly.
You can always contact us for any issues at heavenflowersgift@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. 

You can always contact us for any issues at heavenflowersgift@gmail.com.